SHIPPING & RETURNS

Returns Policy

All returned items must be returned within 14 days of receival and in the good condition and unopened unless deemed faulty. All returns costs will be at the customers expense and all pallet orders must be returned on a pallet unless stated otherwise.

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We will not be held responsible for any lost returns and all items must be sent back recorded.

 

Goods being returned for testing must be sent at your own expense. We will not refund postage fees if the order arrives damaged or becomes faulty within the first few weeks. It is important that you obtain proof of posting as the goods are your responsibility until they are received by us. We are not able to refund the cost of any special delivery service. We cannot refund postage for goods returned for any other reason and we reserve the right to deduct our original postage cost and a restocking fee from any refund applicable. If you have made a mistake in purchase then you will need to return the goods to us and if you have received free shipping we reserve the right to deduct all postage fees plus a restocking fee.